The APM Group web site lists the details regarding the new ITIL version 3 certification program. The article explains the option for existing ITIL Managers to take a bridging course and be awarded the Diploma in Service Management.
BUT... the scheme requires 22 points of credit to be awarded the Diploma and with the ITIL v2 Managers certificate worth 15, the ITIL v2 Foundation worth 1.5 and the bridging course worth 5 points... there is 0.5 points missing.
To me it's obvious the ITIL v2 to v3 Foundation upgrade course which is worth 0.5 points is mandatory AND it should be mandatory.
Otherwise we will have a bunch of Diploma qualified Service Managers running around that don't even understand the basic processes, key principles and general concepts of ITIL v3.
Now, we just need the APM Group to make the bold step of proclaiming the Foundation upgrade is mandatory and order will be restored.
BUT... the scheme requires 22 points of credit to be awarded the Diploma and with the ITIL v2 Managers certificate worth 15, the ITIL v2 Foundation worth 1.5 and the bridging course worth 5 points... there is 0.5 points missing.
To me it's obvious the ITIL v2 to v3 Foundation upgrade course which is worth 0.5 points is mandatory AND it should be mandatory.
Otherwise we will have a bunch of Diploma qualified Service Managers running around that don't even understand the basic processes, key principles and general concepts of ITIL v3.
Now, we just need the APM Group to make the bold step of proclaiming the Foundation upgrade is mandatory and order will be restored.
Labels: APMG, foundation upgrade, ITIL, ITIL certification, ITIL version 3
posted by ITSMer at
3:07 PM
2 Comments
