Tuesday, June 12, 2007

The APM Group web site lists the details regarding the new ITIL version 3 certification program. The article explains the option for existing ITIL Managers to take a bridging course and be awarded the Diploma in Service Management.

BUT... the scheme requires 22 points of credit to be awarded the Diploma and with the ITIL v2 Managers certificate worth 15, the ITIL v2 Foundation worth 1.5 and the bridging course worth 5 points... there is 0.5 points missing.

To me it's obvious the ITIL v2 to v3 Foundation upgrade course which is worth 0.5 points is mandatory AND it should be mandatory.

Otherwise we will have a bunch of Diploma qualified Service Managers running around that don't even understand the basic processes, key principles and general concepts of ITIL v3.

Now, we just need the APM Group to make the bold step of proclaiming the Foundation upgrade is mandatory and order will be restored.

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The IT Skeptic said...

So why should someone who has just completed a three day masters' bridging course for 5 points also need to do the one day foundation bridging course? Kinda redundant and another couple of grand...

June 12, 2007 4:59 PM  
ITSMer said...

Two comments on that...

1. Who said the bridging course was three days... I believe it will be 5 days.

2. There is enough literature out in the market to understand the introduction of the Lifecycle as a new concept of study - that's the purpose of the Managers bridging course.. AND there is an equal amount of information on the differences at the Foundation level.... that's the purpose of the Foundation bridging course.

Either way - you want to earn the Diploma then it's APMG that are calling the shots (via the Examination Panel).

June 12, 2007 9:31 PM  

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