Where will we be in 12 months time..?
It's 24 hours until the official launch of ITIL v3... is this a bit like the Year 2000... everyone expecting fireworks and mayhem, confusion, crashing systems and general destruction on an unprecedented scale... but what actually happened.. NOT MUCH.
The most disruption for Y2K was caused when all the IT folks had to miss the parties; even when they knew nothing would happen!
One thing is for sure, the launch of ITIL v3 does not have folks camping out overnight so as to get the first copies. This is not X-Box !
What will the cynical bloggers be writing about in 12 months. Will it be the demise of ITIL, because of what seemed like a good idea at the time (but actually turns out to be a “if it ain’t broke don’t fix it)… OR will we be applauding ourselves as an industry for having the foresight to see that ITIL v3 was an upgrade that we just had to have.
I simply don’t know, no-one does and don’t believe a word from anyone who says that they know which way the pendulum will swing. The market place will decide and the marketplace is a fickle beast when it comes to changing something that we’ve all grown comfortable with.
Vendors of course will be pushing everyone down the upgrade path; however, this upgrade may in fact be just what organizations need in order to save their cash being spent on what they perceive as “big-cost, small value” projects.
The upgrade may be the justification for decisions against adoption of ITIL that has changed in such a big way; opting for a framework with built in longevity – aka ISO 20000.
The most disruption for Y2K was caused when all the IT folks had to miss the parties; even when they knew nothing would happen!
One thing is for sure, the launch of ITIL v3 does not have folks camping out overnight so as to get the first copies. This is not X-Box !
What will the cynical bloggers be writing about in 12 months. Will it be the demise of ITIL, because of what seemed like a good idea at the time (but actually turns out to be a “if it ain’t broke don’t fix it)… OR will we be applauding ourselves as an industry for having the foresight to see that ITIL v3 was an upgrade that we just had to have.
I simply don’t know, no-one does and don’t believe a word from anyone who says that they know which way the pendulum will swing. The market place will decide and the marketplace is a fickle beast when it comes to changing something that we’ve all grown comfortable with.
Vendors of course will be pushing everyone down the upgrade path; however, this upgrade may in fact be just what organizations need in order to save their cash being spent on what they perceive as “big-cost, small value” projects.
The upgrade may be the justification for decisions against adoption of ITIL that has changed in such a big way; opting for a framework with built in longevity – aka ISO 20000.
posted by ITSMer at
8:02 PM
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