Tuesday, May 29, 2007

I read an interesting article from an "industry expert"... the thrust of the message was that ITIL v3 was (and I quote)

"It's not as highly different as some people seem to think."

I have a fundamental problem with such statements when the person making it has no traceable link to any involvement with the development of the new version.

... with the launch date of May 30th upon us it will take the people that fully understand v2 to study and compare v3.

So check the credentials of the people making the statements regarding the difference. I have access to true practitioners (folks who work with this stuff every day). They are reporting some major differences in the approach, style, wording and general "look and feel".

However, I am not in a position to make bold statements until a full study and analysis.

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