Wednesday, September 5, 2007

It's a brand new world....

The release of ITIL v3 and the new ITIL certification program brings opportunity and issues.

The issues stem from inexperienced training companies, course developers and trainers pretending that they know what they are doing when it comes to ITIL education. They are most likely the same companies that took their ITIL v2 material and changed a few slides and put in a few more. As the results from these classes start coming in and people are failing these vendors are paying the price and damaging what reputation they had.

ITIL Education has always been about taking the guidelines and interpreting them for delivery. It's just that some are better at it than others! Whether it is the convenience of a downloadable self-study program that has been fully accredited or reading the books you can find quality material out there.

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