ITIL v2 - extended life
Word on the street is that the ITIL v2 exams will be available until beyond the end of 2008.
This news - direct from the horses mouth - gives organizations that opportunity to plan their migration without any uncertainty about availability of qualifications.
However, let's look at this from an organizational perspective. If I have made a decision to adopt ITIL, then I'll look to version 3 and the version 3 certification.
If I am going to improve my ITIL initiative, then I will integrate version 3 and look to the new certification.
If I am not going to take any specific actions about ITIL - i.e. just let the work I have done run its natural course - then I am not interested in any ITIL version.
Finally, if I have had enough of ITIL then I will look to Service Quality Management and the ISO 20000 standard and look at the the Exin SQMF/SQMA certification track.
What do you see as the safest option?
This news - direct from the horses mouth - gives organizations that opportunity to plan their migration without any uncertainty about availability of qualifications.
However, let's look at this from an organizational perspective. If I have made a decision to adopt ITIL, then I'll look to version 3 and the version 3 certification.
If I am going to improve my ITIL initiative, then I will integrate version 3 and look to the new certification.
If I am not going to take any specific actions about ITIL - i.e. just let the work I have done run its natural course - then I am not interested in any ITIL version.
Finally, if I have had enough of ITIL then I will look to Service Quality Management and the ISO 20000 standard and look at the the Exin SQMF/SQMA certification track.
What do you see as the safest option?
Labels: ITIL certification, itil end exams, SQMF