Sunday, July 1, 2007

The Mysterious Ticking Noise...

Snape, Snape, Severus Snape
Snape, Snape, Severus Snape
Dumbledore....

The search for the mysterious ticking noise has extended into the Service Management world.
Anyone have any ideas on what PPM stands for in the image of Financial Management, Enterprise Value - Service Strategy (section 5.1.1).

Now without checking you'd assume Project Planning Methodology or "Parts Per Million" of assumption that each abbreviation is expanded in full - somewhere.

But not - PPM...it isn't explained in the text, it's not even in the ITIL v3 Glossary.

Will someone please tell me what it stands for in this context, so that I can chalk up another TLA!!

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