Monday, February 9, 2009

Getting that elusive ITIL v3 Expert certificate

By now there are many folks that qualify as an ITIL v3 Expert, based on the number of credits they have earned.

The vast majority of these will be people that were ITIL v2 Managers certified and have completed and passed the exam for the ITIL v2/v3 Managers Bridge.

Questions are now being asked about how this qualification is actually recognized. Is it a case that the Managers Bridge certificate is proof of being an ITIL v3 Expert.

No.

There is actually a certificate and badge available for those that have qualified. It is driven by each individual Examination Institute (EI) and requires you to have completed the final exam that allows to qualify as an ITIL expert with the EI that you apply to for the certificate and badge.

For example, if you have done all your exams with APMG, but decide to take your Managers Bridge exam with Exin, then talk to Exin. If you have completed v2 Managers with Exin and done several Service Capability courses with Exin, that got you over the 22 credit line with APMG, then talk to APMG.

You'll find in the application that you have to sign away your soul (which is the equivalent of letting the itSMF hound you about joining their group), but it is perhaps a small price to pay to get that final certificate and "badge of honour".

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