ITIL Complementary Guidance - status update
When ITIL v3 was still in its infancy we learnt about the 3 aspects. The Core, the Web and the Complementary Guidance.
The complementary guidance being targetted towards ITSM practices in specific business sectors and technologies.
Has anyone seen any evidence of this? I haven't and the only mention I have seen seems to indicate that we'll simply get to see old titles with a new cover.
Perhaps that is reasonable given that a lot of what is in ITIL v3 is also material that already existed as part of v2 (but noone ever read).
I will stand corrected on this point, but I have not seen anything that delivers any Complementary guidance, only the standard marketing messages about what it is and how good it will be.
Waiting, waiting, waiting...
The complementary guidance being targetted towards ITSM practices in specific business sectors and technologies.
Has anyone seen any evidence of this? I haven't and the only mention I have seen seems to indicate that we'll simply get to see old titles with a new cover.
Perhaps that is reasonable given that a lot of what is in ITIL v3 is also material that already existed as part of v2 (but noone ever read).
I will stand corrected on this point, but I have not seen anything that delivers any Complementary guidance, only the standard marketing messages about what it is and how good it will be.
Waiting, waiting, waiting...
Labels: itil complementary guidance
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