SQMF is ISO 20000 Foundation

Exin are to uncover the name of a new program "IT Service Management according to ISO/IEC 20000".

This new program is an extension of the already popular SQMF (Service Quality Management Foundation) that has been in place for well over 12 months. Ideally suited to IT professionals that have earned certification in other frameworks (e.g. ITIL®, MOF, COBIT, ISO 9000, CMMI, ASL) the new Service Management according to ISO/IEC 20000 will offer 4 levels of examinable programs.

The 4 levels offered will be:

SQMF Foundation Level
Professional Level
IT Management Track
Auditing Track

The big news for these programs is that the SQMF (Foundation) level exam will be offered via Prometric & Vue test centres from January 2008.

The SQMF will also be known as the "Foundation Certificate according to
ISO/IEC 20000" and is bound to be a big success for Exin who tend to deliver

The IT Service Management according to ISO 20000 will also offerIT staff who already hold relevant certificates the option of entering the program at an advanced level.