Tuesday, September 18, 2007

ITIL v2 - extended life

Word on the street is that the ITIL v2 exams will be available until beyond the end of 2008.

This news - direct from the horses mouth - gives organizations that opportunity to plan their migration without any uncertainty about availability of qualifications.

However, let's look at this from an organizational perspective. If I have made a decision to adopt ITIL, then I'll look to version 3 and the version 3 certification.

If I am going to improve my ITIL initiative, then I will integrate version 3 and look to the new certification.

If I am not going to take any specific actions about ITIL - i.e. just let the work I have done run its natural course - then I am not interested in any ITIL version.

Finally, if I have had enough of ITIL then I will look to Service Quality Management and the ISO 20000 standard and look at the the Exin SQMF/SQMA certification track.

What do you see as the safest option?

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